Amanda BillsAmanda Bills
Clinic Manager

Amanda has a strong background in rural retail with a passion for production animals. Together with her husband Gary, they are longstanding members of the Tararua community and have a view of the wind turbines from their dairy farm in Ballance. If you need some animal husbandry advice or want to talk drench, stop in and have a chat.




Basia PollockBasia Pollock
Client Service Team Leader

Basia has a great balance of corporate experience and production animal experience, which makes her a great asset to the team. She worked and lived on dairy farms for seven years and was heavily involved with calf-rearing in the Manawatu area. She loves working with animals (and especially dotes on her dog Abadden) and making a difference where possible.




Anne TunnicliffeAnne Tunnicliffe
Customer Service

Anne came to Totally Vets following 25 years at Massey University based in and around the Veterinary Institute. For the last 18 years, Anne was mostly in the Parasitology Laboratory as a technician. As well as meeting clients, and growing relationships to meet their needs, a big part of her role is to process submissions in our in-house diagnostic laboratory.




Rachel HowellRachel Howell
Business Support

Rachel grew up on a sheep and beef farm in the Turakina Valley. She's a mother of two horse mad girls, so the three of them spend their spare time out and about at pony club and local shows. Living on a lifestyle block also allows Rachel to rear calves and the odd lamb for pet day.





Samuel WhiteSamuel White
Customer Service

Sam has joined us after a five year stint of dairy farming. He is heavily involved with Fitzherbert Young Farmers, having been chairman and now treasurer. When Sam isn't working, he's out exploring and photographing our native birds - he also loves travelling overseas and has just recently volunteered on a big game reserve in Africa, where putting tracking collars on an elephant and a lion was a particular highlight!




Maudine AlcantaraMaudine Alcantara
Customer Service

Maudine grew up in Manila, Philippines and moved to New Zealand when she was 15 years old. Maudine is known to always have smile on her face and delivers excellent service, having worked a few customer service focused jobs. She loves all animals big and small and has grown up with pets all her life.  




Sharon FarSharon Far
Customer Service

 Sharon was born on the Island of Guernsey, one of a group of small islands located in the English Channel between England and France. Sharon worked as a receptionist at the local vets on Guernsey, and relocated to New Zealand with her husband and three dogs in 2019. Sharon has a strong interest in anything to do with animals, and describes herself as an outside girl who is most comfortable in a thick pair of socks and gumboots!




Kate Wilson-BryantKate Wilson-Bryant
Customer Service

Kate comes from various customer service roles and after many years has decided to return to the animal industry. Kate lives on a lifestyle block with her family in Apiti and a collective of animals including horses, pigs, and dogs. In her spare time, she is a volunteer firefighter and an artist ranging in photography and large graphite drawings. After being a local for 21 years she is enjoying being part of the Totally Vets team.




Jessica MaxwellJessica Maxwell
Customer Service

After 3 years of studying and becoming qualified as a vet technician and small animal vet nurse assistant, Jess has joined the totally vet’s team to continue her adventure in the vet industry. You will find Jess mainly at the large animal reception desk where she will assist you with all your enquiries. In her spare time, Jess helps on her family’s organic dry stock farm, as well as training her Beardie pup Obi at agility.  




Olivia HurfordOlivia Hurford
Customer Service

Olivia is originally from a lifestyle block in the Christchurch area, but moved here to pursue a career highlighting her love for animals. She owns two cats, Ace and Dash and one white fluffy Bichon Frise named Luna. Having previously worked in customer service and studied zoology and physiology, Olivia will be able to bring great knowledge in animal nutrition and be a great addition to the team.




Claudia McKinnonClaudia McKinnon
Customer Service



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